Privacy Policy

1. Information We Collect

We collect information that you provide to us directly when you create an account, list products, or make purchases. This includes:

• Identity: Name, username, profile picture.
• Contact: Email address, phone number.
• Financial: Information necessary to process payments (bank details for vendors; payment methods for buyers).
• Location: For delivery services and regional vendor visibility.

2. How We Use Your Data

We use your personal data to:

• Provide and improve the Cheapstores service.
• Process transactions and secure escrow payments.
• Communicate with you regarding purchases or support.
• Prevent fraud and ensure platform safety.
• Personalise your experience based on your preferences.

3. Data Sharing

We do not sell your personal data. We only share it with third parties in limited circumstances:

• Vendors/Buyers: Necessary contact info to fulfill orders.
• Service Providers: Payment processors, delivery partners, hosting services.
• Legal Requirements: If required by law or to protect our rights.

4. Your Rights (Ghana DPA 2012)

In accordance with the Data Protection Act (2012) of Ghana, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Object to the processing of your data for certain purposes.
• Request the deletion of your personal information.

5. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences in your browser settings.